Delete your account and data
How to delete your account
You can ask us to delete your BossHours account and the personal information tied to it at any time. You do not need to sign in to ask. This page works for business owners, crew members and customers.
From this page: fill in the form below. We email you at the address you give, to make sure the request is really yours, before anything is deleted. Or email support@getbosshours.com from the address on the account.
Send a deletion request
What happens next
What is deleted: your profile, sign-in, contact details, messages, photos and files, saved preferences, and any location history. For an owner, this includes the business account and its customer records, which we export to you first on request.
How long it takes: we send you a copy of your data on request within 30 days, and delete the account within 60 days after you confirm. Copies in backups are removed within 35 days after that.
What we may have to keep: records the law requires us to keep, such as invoices, payment and tax records, and the record of work performed for a customer. These are kept only for the legal period, locked away from normal use, then deleted. Crew members: your employer may need to keep payroll records; we tell you what stays.
Paid plans: deleting an account cancels the subscription and stops the next charge. See cancellation and refunds.
Details are in our Privacy policy. Questions? Visit Support.
BossHours, LLC
Cape Canaveral, Florida
Email support@getbosshours.com
Phone (321) 613-1753