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Cancellation and Refund Policy

Last updated 20 October 2026

The short version

Free trial

Trying BossHours is free. Nothing is charged during the trial, and if you do not subscribe, nothing is charged afterwards.

Cancelling

You can cancel your subscription at any time by emailing support@getbosshours.com from the address on your account. Cancelling stops the next charge. You keep full access until the end of the period you have already paid for, and you can export your data before then.

Refunds

Monthly payments are not refunded for partly used months, unless the law where you are says we must. Your access simply runs to the end of the month you paid for.

Free trial. The trial lasts 7 days, needs no card, and never charges you automatically when it ends. If you do not subscribe, your trial data is kept for a short grace period and then deleted.

Add-ons. Add-ons cancel monthly. There is no setup fee.

Mistakes. If you were charged twice, charged after you cancelled, or charged the wrong amount, tell us within 60 days and we refund the difference in full.

Yearly plans. If you pay yearly, you may cancel at any time and your access continues to the end of the year you paid for. If you cancel within 14 days of a yearly payment and have not used the service beyond setup, we refund that payment in full; after that, the unused part of the year is not refunded unless the law where you are says we must.

Refunds go back to the card or bank account you paid with, usually within 5 to 10 business days.

Contact us

BossHours, LLC, Cape Canaveral, Florida.
Phone (321) 613-1753
Email support@getbosshours.com. We answer within one business day.

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Cancellation and Refund Policy - BossHours