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Writing a simple warranty policy for your trade business

A clear warranty builds trust and protects you from open-ended promises.

  1. State the length. Choose a period for workmanship and put it in writing.
  2. Separate workmanship from parts. Manufacturer warranties on parts are different from yours.
  3. List exclusions. Misuse, other contractors' work and normal wear are common exclusions.
  4. Explain how to make a claim. A phone number, email or form and what you will do next.
  5. Keep records. Save job photos, invoices and dates so you can answer a claim quickly.
  6. Review with an attorney. Warranty wording can be regulated. Verify with your attorney.

Common questions

How long should a warranty be?

It varies by trade and what competitors offer. Choose a period you can stand behind.

Is a written warranty required?

Rules differ by state and job type. Verify with your attorney.

See also the contractor guides and free tools.

General information, not legal or financial advice. Verify with your attorney or accountant.

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Writing a simple warranty policy for your trade business