How to plan a technician's day to cut drive time
Drive time is unpaid time. A little planning each evening gives hours back.
- Group jobs by area. Put nearby jobs on the same day.
- Start with the farthest or the most urgent. Decide based on customer needs.
- Leave buffer between jobs. Jobs rarely run exactly on time.
- Keep one slot open for emergencies. Protect it until mid-morning.
- Check parts before leaving. A return trip costs a half day.
- Send arrival updates. Let customers know when you are on the way.
Common questions
How long should a buffer be?
Use your own average overrun as a guide.
What if an emergency comes in?
Decide in advance which job moves and who calls that customer.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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