How to reschedule jobs for bad weather
Weather moves jobs more than anything else on an outdoor schedule. A set routine keeps customers informed and keeps the crew busy.
- Decide the cutoff the night before. Pick a time, such as 6 p.m., when you check the forecast and mark jobs at risk. Early decisions beat morning scrambles.
- Call or text affected customers first. Say what is moving, the new proposed day, and that you will confirm. Customers forgive weather; they do not forgive silence.
- Fill the gap with indoor or prep work. Keep a short list of jobs that can run in any weather: estimates, material pickups, shop prep, paperwork.
- Re-sequence the week, not just the day. Move the displaced job to the next open slot of the right size and tell the customer the exact window.
- Note it on the job. Record the reason and the new date so nobody argues later about why the job slipped.
Common questions
Should I charge for a weather reschedule?
Most shops do not, but write your policy into the quote so it is clear. Ask your attorney if your contract language needs a review.
How far ahead should I warn the customer?
As soon as you decide. A same-evening message gives the customer time to adjust their day.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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