How to handle a customer who wants work done without a permit
What to say, what to write down and when to walk away.
- Explain what the permit is for. Keep it short: permits protect the customer at resale and with insurance. Skip the lecture.
- Check your local rule. Permit requirements differ by city, county and trade. Look up the local office before you quote.
- Put it in writing. Note on the quote whether a permit is included and who pulls it.
- Know when to walk away. If a customer insists on skipping a required permit, declining the job protects your license and your business.
Common questions
Who pulls the permit?
Often the licensed contractor does. Rules vary, so check with your local building department.
Can I add the permit fee to the quote?
Most contractors list it as its own line so the customer sees it.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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