When to turn down a customer: signs of a job that will cost you
Not every job is worth taking. A few early signs predict late payment, scope fights and bad reviews.
- Watch how they talk about past contractors. If every earlier contractor was a villain, ask what happened.
- Notice pressure to skip paperwork. No written scope, no deposit and no permit is a warning sign.
- Check that the budget fits the scope. If the money does not match the work, say so before quoting.
- Trust your first-visit impression. Disrespect to you or your crew early rarely improves.
- Decline politely. Thank them, say you are not the right fit and offer to refer them if you can.
Common questions
Is it okay to refuse a job?
Generally you can choose your customers, but check discrimination laws and your contracts. Verify with your attorney.
What if I already started?
Review your contract, document the issue and talk with your attorney before stopping work.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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