How to ask happy customers for an online review
Ask at the right moment and make it a one-tap request.
- Ask after a good finish. The end of a job that went well is the natural moment.
- Send the link directly. Fewer taps means more replies.
- Keep the message short. Thank them, ask once and say it helps a small business.
- Ask every customer. Avoid picking only the customers you expect to be happy.
- Never offer payment for reviews. Review sites have rules against paying for reviews; read the ones for each site you use.
Common questions
How soon after the job should I ask?
Within a day or two, while the work is fresh.
How often should I remind a customer?
One polite follow-up is usually enough.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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