Referral habits that bring contractors repeat work
Most small trade shops grow by word of mouth. A few small habits make it happen on purpose.
- Ask at the right moment. Right after the job is done and the customer is happy.
- Make it easy. Leave a card or send a short text with the name to pass along.
- Say thank you. A note or a small thank-you goes a long way. Check local rules on gifts.
- Stay in touch. A yearly check-in or maintenance reminder keeps you top of mind.
- Keep your word. Show up on time and do what you said. Referrals follow reliability.
Common questions
Should I offer a discount for referrals?
That is up to you. Many shops simply say thank you.
How often should I ask?
After each good job, without pressure.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
Try BossHours free for 7 days
Field Hours $149, Office Hours $379 and After Hours $499 a month. Unlimited users on every plan, no setup fee, month to month, 7-day free trial.
Start your free trial