Voicemail greeting tips for contractors
What a good greeting says so callers leave a message instead of calling the next company.
Write a greeting that gets messages left
- Say who you are. Company name and trade in the first sentence.
- Say when you call back. Give a realistic time, such as within two business hours.
- Ask for the right details. Name, number, address and a one-line description of the problem.
- Give an emergency option. If you take emergencies, say how to reach you.
- Keep it under twenty seconds. Callers hang up on long greetings.
- Test it. Call your own number and listen like a customer.
Common questions
Should I mention prices?
Usually not. Keep it to how you will help and when you will call back.
How often should I update it?
Whenever your hours or emergency policy change.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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