End-of-job walkthrough script for contractors
A short walkthrough prevents 'I never knew about that' calls.
- Invite the customer to walk the job. Do it together, not by text.
- Show what changed. Point to each item from the quote.
- Explain care and warranty. Say what is covered and for how long.
- Ask if anything is missing. Fix small items on the spot or schedule them.
- Collect the final payment and ask for a review. Both go better right after a good walkthrough.
Common questions
What if the customer finds a problem?
Write it down, agree on a date to fix it, and confirm in writing.
Should the walkthrough be documented?
Yes. A signed sheet or notes on the job protect both sides.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
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