10 questions to ask before you pick field service software
Switching software is a pain, so ask the awkward questions before you commit. Use these with any vendor, including us.
- What is the total monthly price for my team?. Ask about per-user charges, add-ons and what happens when you grow.
- Is there a contract or cancellation fee?. Month to month is easier to leave than a long term.
- Is there a setup or onboarding fee?. Ask for the full cost of getting started.
- Can I export my data?. You should be able to take customers, jobs and invoices with you.
- What does the free trial include?. Check the length, whether a card is needed and what is limited.
- Who answers support and when?. Try them during the trial.
- Does it work well on a phone?. Test in the field, not only at your desk.
- What trade and state rules does it support?. Ask for specifics, not general claims.
- How are price changes handled?. Ask whether prices can rise and with what notice.
- Can I see it work with my own job?. A demo using one of your real jobs tells you more than a brochure.
Common questions
How long should I trial software?
Long enough to run a few real jobs. BossHours offers a 14-day free trial, no card needed to look around.
Should I pick the cheapest?
Compare the total cost, including add-ons, and what your time is worth.
See also the contractor guides and free tools.
General information, not legal or financial advice. Verify with your attorney or accountant.
Try BossHours free for 7 days
Field Hours $149, Office Hours $379 and After Hours $499 a month. Unlimited users on every plan, no setup fee, month to month, 7-day free trial.
Start your free trial